Privacy Policy
How we collect, use and protect information when you visit or shop through our website.
Privacy Policy
At Divine Poshak Studio, we respect your privacy and are committed to protecting the information you provide while using our website.
This Privacy Policy explains what information may be collected when you browse our website, place an order, contact us or otherwise use our services, and how that information may be used.
Information We Collect
Depending on how you use our website, we may collect information necessary to provide our products and services, including:
- Name and contact details.
- Phone number and email address.
- Billing and shipping address.
- Order and purchase information.
- Information you provide when contacting customer support.
- Information required to process returns, replacements or exchanges.
- Technical information such as browser, device and website usage information.
Information Used for Orders
When you place an order, we use the information you provide to process and fulfil your purchase.
This may include using your name, phone number, email address and shipping address to process the order, arrange delivery, provide order updates and assist with customer support.
Payment Information
Payments may be processed through secure payment gateways or payment service providers available on our website.
Payment details may be processed directly by the applicable payment service provider. We do not intentionally store complete payment card details on our website unless specifically required and securely supported by the applicable payment system.
Payment processing is subject to the privacy and security practices of the relevant payment service provider.
How We Use Your Information
Information collected through our website may be used to:
- Process and fulfil orders.
- Arrange shipping and delivery.
- Provide order and delivery updates.
- Respond to customer enquiries.
- Handle returns, refunds, replacements and exchanges.
- Maintain and improve our website and services.
- Prevent fraud, misuse and unauthorized activity.
- Meet applicable legal and regulatory requirements.
Cookies & Website Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping cart and checkout functionality, and understand how visitors use the website.
Some cookies may be provided by third-party services used on our website, such as analytics, security, payment or other website functionality providers.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website or checkout functionality.
Shopping Cart & Checkout
Our website uses an online shopping and checkout system to allow customers to add products to the cart, provide delivery information, place orders and complete purchases.
Information submitted during checkout is used for order processing, payment processing where applicable, delivery and customer support.
When Information May Be Shared
We may share information with trusted service providers when necessary to operate our online store and fulfil your order.
These may include:
- Courier and delivery service providers.
- Payment gateways and payment service providers.
- Website hosting, security and technical service providers.
- Analytics or website functionality providers.
- Professional or legal service providers where required.
We do not sell your personal contact information to third parties.
Data Security
We take reasonable steps to protect information collected through our website against unauthorized access, misuse, alteration or disclosure.
Our website uses HTTPS/SSL security to help protect information transmitted between your browser and our website.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
How Long We Keep Information
We retain information for as long as reasonably necessary to provide our services, maintain order and business records, resolve disputes, provide customer support and meet applicable legal, accounting or regulatory requirements.
Your Choices
You may contact us regarding personal information you have provided to us, including questions about how your information is used or stored.
Where applicable, you may also request correction of inaccurate information or ask questions about the handling of your personal information, subject to applicable legal requirements.
Children's Privacy
Our website is intended for general customers and is not specifically directed toward children. We do not knowingly request personal information from children for the purpose of purchasing products.
Third-Party Websites
Our website may contain links to third-party websites or services. Those websites have their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or business practices.
Any updated version will be published on this page with the revised information.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Divine Poshak Studio.
Divine Poshak Studio
Mata Rani Poshak & Divine Poshak Collection
You can also visit our Contact Us page.
Related Policies
For more information, please also review: